Necklaces

Absolutely. Our pieces are designed to be loved and worn daily. We use fine materials — like 18K gold, platinum, and high-quality lab-grown gemstones — for durability and lasting shine. Just remember to remove your jewellery before heavy lifting, sports, or using harsh chemicals to keep it looking its best. Please refer to our Jewellery Care Guide for more information.

We only work with high-quality platinum and 18K gold, which are generally well tolerated by sensitive skin. If you have a specific concern or metal allergy, feel free to reach out — we’re happy to guide you to the best option.

Yes – depending on the piece, you’ll receive either a gemstone certificate or a full jewellery certificate.

Most of our lab-grown diamonds and coloured gemstones come with an independent grading certificate from a trusted authority like IGI, detailing the stone’s quality, cut, and characteristics. For other pieces, especially those featuring multiple stones or unique designs, we provide a jewellery certificate confirming the overall quality and materials used.

To learn more, visit our Certificate Guide for a closer look at what each certificate includes and why it matters.

Our collection is carefully curated and crafted from our signature designs, which allows us to maintain the highest quality and craftsmanship. By focusing on our ready-to-wear and made-to-order pieces, we ensure timely delivery and meticulous attention to detail. Therefore, we can accommodate requests for special gemstone sizes or different shapes in our existing styles. However, we do not currently offer bespoke or custom design services.

We accept returns or exchanges on most unworn jewellery within 30 days of delivery, as long as it's in its original condition and packaging. Please note that resized or engraved items and earrings (for hygiene reasons) are non-returnable and non-exchangeable. Visit our Returns Policy for full details or reach out if you have any questions.